Privacy Notice

Teamtailor AB, registered with the Swedish Companies Registration Office under company number 556936-6668 ("Teamtailor", "we", "us", "our") are committed to protecting and respecting your privacy. This privacy notice explains how we collect, use and share personal data about you if you are (i) an authorized user or representative of a company which is a customer and/or partner of Teamtailor; (ii) visiting our website; or (iii) in contact with us in any other way, e.g., through our customer service. In addition, this privacy notice explains how you can exercise your rights.

In order for you to easily find the sections that interest you, we have divided this privacy notice into a number of headings. To go directly to a section, just click on the heading in question in the list below.

1. Your rights and how you can exercise them

2. What type of personal data do we collect, for what purpose and what legal basis do we rely on?

2.1 You who are a representative of a Teamtailor customer and/or partner

If you are a representative of a customer and/or partner of Teamtailor, we will process your personal data in connection with the onboarding of the customer and/or partner and to administer our relationship with and fulfil our agreement with the company that you are representing.

• Name
• Phone number
• Name

• To provide services and support, and to administer the agreement with the company that you are representing.
• To set-up user accounts and user roles.
• To send marketing to you, inter alia, through email. You can opt-out from further marketing by clicking on a link in each message sent through e-mail, or by contacting us via the contact information set out below.
• To fulfil legal obligations (e.g. accounting requirements) and to report criminal activity.

• Legal obligation: To fulfil our legal obligations, e.g. accounting and tax legislation.
• Legitimate interest: To pursue a legitimate and compelling interest, e.g. to fulfil an agreement with our customers, to set up use accounts and roles and to communicate with you.

2.2 You who visit our website

Whenever you visit our website, we collect information that you choose to submit to us, e.g. name, e-mail address and phone number. We may also collect personal data through cookies. Teamtailor's use of cookies is described in our cookie policy.

• Contact information: name, phone number and email address.
• Surfing habits and visiting history: which pages you have visited on our (and others) website, and for how long.
• Demographic information: age, gender, civil status, address and education.
• Login credentials: e-mail address and password.
• Profiling- and movement patterns: choices and purchases made, number of clicks, location data, preferences, custom audience and profile.
• Technical data: technical equipment used, timestamps, metadata, cookie-ID and IP-address.

• To maintain, provide, test and improve our website.
• To offer you support when facing a problem on our website.
• To send marketing to you, inter alia, through email. You can opt-out from further marketing by clicking on a link in each message sent through email, or by contacting us via the contact information set out below.
• To create reports, review the effect of marketing campaigns and create anonymized statistics regarding the usage of our website.
• For management, development and testing of our IT systems in order to secure that our website uphold high quality as well as identifying and preventing security attacks such as viruses.
• To provide relevant and tailored offerings and advertisements to you.

• Legitimate interest: we have a legitimate and compelling interest for processing your personal data, e.g. to provide you with marketing, to obtain anonymized statistics, and to and manage, develop, test and improve our IT system and services.

2.3 You who contact our customer service or otherwise interact with us

When you contact us, e.g. with queries to our customer service or when you otherwise interact with us, we process the personal data that you choose to submit to us.

• Contact information: name, phone number and email address.
• Customer service requests: information which you choose to submit to us, and information related to your inquiry.

• To communicate with you and administer your request.
• To analyze conversations in order to improve our communication and for your and our security.
• To obtain anonymized statistics regarding the usage of Teamtailor's communication channels.
• To maintain, develop, test and improve Teamtailor's services and the technical platforms on which they are provided.

• Legitimate interest: we have a legitimate and compelling interest for processing your personal data, e.g. to provide you with marketing, to obtain anonymized statistics, and to and manage, develop, test and improve our IT system and services.

3. With whom do we share your personal data?

In connection with one or more of the purposes outlined in this privacy notice, Teamtailor may disclose your personal data to:

• Other entities within the Teamtailor group of companies.
• Third parties that provide services to us, such as system hosting, management, and support; data analysis; facilitation of advertisements; data backup; and data security and storage services.
• Other third parties as we believe necessary or appropriate under applicable law (such as, but not limited to a government order or a subpoena, which we will take steps to contest prior to disclosing), or if we believe in good faith that it is reasonably necessary (i) to respond to claims asserted against us or to comply with the legal process (for example, discovery requests, subpoenas or warrants); (ii) to enforce or administer our policies and agreements with users; (iii) for fraud prevention, risk assessment, investigation, customer support, product development and debugging purposes, including investigation of violation of our terms or agreements with others; or (iv) to protect our rights, property or safety, its users, business partners or members of the general public.

We also may sell, transfer or otherwise share some or all of its assets, including your personal data, in connection with a merger, acquisition, reorganization or sale of assets or in the event of bankruptcy. Under such circumstances, we will use commercially reasonable efforts to notify our users if their personal data is to be disclosed or transferred and/or becomes subject to a different privacy notice.

The disclosures described in this section may result in the transfer of your data to countries or regions with data protection laws that differ from those in your country of residence.

In cases where your data is transferred outside of your country of residence, we take steps to ensure that appropriate safeguards are in place to protect such data. If you are based in the EU/EEA, such safeguards may include a data transfer agreement with the data recipient based on standard contractual clauses or such other mechanism as is approved by the European Commission for transfers of personal data to third countries. For further details relating to the transfers described above and the adequate safeguards used with respect to such transfers, please contact via the contact details below.

4. For how long do we process your personal data?

We will only process your personal data for as long as we need to fulfil the purpose the personal data was collected for or to fulfil legal obligations, such as storing specific information in accordance to bookkeeping or tax requirements.

5. How do we protect your personal data?

We take appropriate measures to ensure that your personal data is kept secure in accordance with industry best practices and applicable laws to protect data we collect from loss, alteration, destruction, misuse, and unauthorized access or disclosure.

To prevent unauthorized access, maintain data accuracy, and ensure the appropriate use of the personal data we collect, we have implemented physical, electronic, and administrative procedures. We utilize hashing and encryption techniques to help ensure your personal data is safeguarded.

We have policies to help maintain control and physical security of the facilities used to store data and only allow access to authorized personnel, restrict access to data to only those employees, contractors and agents that require it to provide and support our services. All our employees are bound by confidentiality obligations and may be subject to disciplinary or legal action if they fail to meet these responsibilities.

We process information in a way that is compatible with and relevant for the purpose for which it was collected. To the extent necessary for those purposes, we take reasonable steps to ensure that any information in our care is accurate, complete, current, and reliable for its intended use.

6. Third party websites

Our website may contain links to third-party owned and/or operated websites including, without limitation, websites owned and/or operated by third parties. We are not responsible for the privacy practices or the content of such websites. These third-party websites have separate privacy and data collection practices and we have no responsibility or liability relating to them.

7. Use by minors

Visitors under sixteen years of age are not permitted to use and/or submit their personal information into this website. If you become aware of someone sixteen years old or younger submitting information into this website, please contact us at support@teamtailor.com so we can take steps to investigate and remove their information.

8. Changes to this privacy notice

Teamtailor has the discretion to update this privacy notice at any time. We encourage you to frequently check this page for any changes to stay informed about how we process and protect your personal data.

This privacy notice was last updated: September 10, 2021.

9. Contact information

All questions or requests regarding this privacy notice should be should be addressed to Teamtailor’s Customer Success Team support@teamtailor.com.