What is Candidate Feedback?
Candidate feedback has two dimensions: the feedback organisations give to candidates about their application status and interview performance, and the feedback candidates give about their experience with the recruitment process. Both are valuable. Providing constructive feedback to rejected candidates improves employer brand, while collecting feedback from candidates about their experience reveals process improvements.
Why it matters
Candidates who receive no feedback after interviews develop negative perceptions of the employer. In an era of social media and employer review sites, those perceptions spread. Giving timely, constructive rejection feedback is one of the simplest ways to protect your employer brand. Conversely, collecting candidate feedback about your process reveals blind spots: a confusing application form, an unfriendly interviewer, or a slow response time that you would not otherwise know about.
How Teamtailor helps
Teamtailor enables automated candidate communication at every stage, ensuring no applicant is left in the dark. Built-in feedback collection tools let you survey candidates about their experience and use the insights to continuously improve.
